What information should you ask for? While every interviewer is different and questions may vary, these are some common interview questions you can anticipate (with some sample answers): 1. This question asks you to look at yourself from another person’s point of view. When answering interview questions, be brief and succinct and try not to ramble. That’s only natural. Depending on whether you are applying for a clinical medical assistant position or an administrative position, the interviewer may ask you about your administrative training. Practice with these questions. All medical providers are required to abide by HIPAA regulations relating to patient privacy and confidentiality. Here are top 7 sample interview questions and answers for medical secretary for you to prepare and get ready for the dream job you want.. Medical secretaries work at hospitals and clinic, where they provide assistance to the staffs of the facility. Once you’ve had a chance to review these questions and come up with your own responses, it’s time to practice. We are waiting to hear from you! Please know that we are confident in our ability to return back to normal and help you fulfill your dream of a great career. But if you apply to entry level positions and answer the questions with honesty and confidence, you can improve your chances. I also like a fast-paced environment, and I know that you have a busy practice, so I think I could be a good fit for you.”. Sample Medical School Interview Questions And Answers: #2. They are responsible for administrative as well as clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. Interview Questions for Medical Assistants 1.A new patient comes into the hospital. In this article, we are going to help you practice how to answer the most important and common interview question; "Tell me about yourself". Office Assistants are found in all types of industries. The candidate you hire must be organized, efficient, detail-oriented and empathetic. Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. Shows interpersonal skills. Describe a time you resolved a conflict with a difficult patient. Americas: +1 857 990 9675 What would you do if you didn’t know how to answer a patient’s question? I have not yet had direct experience doing this, but I would be happy to learn the system you use.”. Many job seekers find it difficult to answer this question because they don’t know: Are you still interested and available for the job? The strengths you pick should be relevant to the medical assisting field. For instance, we learned that we should use only the patient’s first name in the waiting room, close the exam room door before discussing any health issues, and keep the names on patients’ charts facing toward the wall, so that passers-by can’t see the names. How would you document my medical history? Use the following interview questions to distinguish, practical experience from theoretical experience. I learned about phone technique, appointment scheduling, and handling the reception desk duties. I haven’t done a blood draw in a true clinical setting yet, but the students at ACMC practiced on one another many times, so I feel that I’m ready to perform the procedure on patients.”. interviews. Great office assistants are curious, diligent and have the attitude that no job is too small. While preparing, it can be useful to review questions you might be asked. Not all medical assistant positions will require calling in prescriptions, but some might. This is usually an entry-level position with wide-ranging support duties. Start a free Workable trial and get access to interview scheduling tools, interview kits and scorecards. “We studied HIPAA in class and discussed the medical assistant’s role. We understand that this delay has caused both frustration and difficulty for some and regret the current circumstances causing the delay. My externship was 40 hours per week for six weeks, giving me 240 hours of on-the-job experience. You have a wide scope to work as clinical assistant, administrative assistant, ophthalmic assistant, paediatric assistant and so on. For example: “My training program included courses that focused on the administrative side of medical assisting. Common Interview Questions for Medical Assistants. Medical Assistant Interview Questions. We expect classes to resume on Monday, November 30, 2020, both Day and Evening. I’m also patient-focused and will always keep my eye on serving the patients well and representing your practice well.”. Ask questions, find answers, get tips, and dig deeper into our product. Familiarizing yourself with these common interview questions will help you have answers ready and feel more comfortable. “In ACMC’s medical assistant program, we took a course on basic medical billing and coding skills where we learned about ICD-10 coding, CPT coding, and using Medisoft software. Example Medical Assistant Interview Questions. I enjoy working with people and want to provide a good experience for them when they come in for an exam. Connect with our team of Workable experts and other industry professionals. How did you do it? Find out about the history of the organization, how many doctors work there, and what the community is like. Be ready to discuss what you have learned about prescriptions. Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you meet and exceed expectations with their organization. Add a few personal touches and you’re good to go. You might think of descriptors like “reliable” or “hard-working.” As you respond, make sure you respond with traits that are related to being a medical assistant. PBI Questions- Microsoft Word Version . To answer this question, keep your response focused on your professional skills. Write them out if that helps and rehearse them with a friend, family member or even to yourself in the mirror. I participated in routine visits by recording vital signs and updating patients’ records. The employer knows this is your first job in the field, and they may want to ensure that you are comfortable with needle sticks and blood draws. This question is similar to “what are your strengths?” It’s a chance to highlight your best skills. It's good to know how much experience candidates have as a medical assistant. Remote work, technology, and engagement are hot topics in the New World of Work. Medical Receptionist Interview Questions & Answers Last updated on May 5th, 2020 at 07:07 am Medical receptionist takes care of greeting and scheduling visitors, calling patients to remind them of their appointments, answering and routing phone calls, billing the customers, and keeping the reception organized and smooth. What is a Medical Assistant? Tests job knowledge. It might also help to have a friend use these questions to give you a practice interview. Office Assistant Interview Questions. These candidates are frequently hired for primary health care centers. Learn more about the features available and how they make each recruiting task easier. In addition to actual experience as a medical assistant, top candidates will have researched your facility and will talk about why they are the most equipped to serve patients in your community. 10 Best Phone Interview Screening Questions. Medical Assistant Interview Guide (external resource)- An excellent eBook from Anita Stosur, author of the article, in which you will find multiple great answers to each difficult interview question. 7 Medical Assistant Interview Questions and Answers . Interview Questions; Healthcare and Medical Interview Questions. So, to become a successful medical assistant professional go through the given listed medical assistant interview questions and answers. We suggested having a greeter direct customers to open lines, and opening up another express line. Sample Medical School Interview Questions And Answers: #3. Explain. How do you assist physicians in overseeing medical equipment and supplies? To get started, fill out our online ACMC Information form or talk with our admissions advisors by scheduling a visit. Are you preparing for a job interview for a medical assistant position? Start hiring now with a 15-day free trial. Are you in a medical assistant training program and getting ready to enter the job market? The interviewer may want to make sure you are aware of your role in HIPAA. Describe a time when you satisfied an angry patient. Come prepared with a description of your program’s requirements and the types of skills you learned. Americas: +1 857 990 9675 My externship exposed me to patients of all ages and backgrounds. “Most people find me to be personable and service-oriented. What questions do you ask? It is possible to work as a medical assistant without certification, but some employers will require certification for tasks such as drawing blood. I also took courses on medical records management, how to work with electronic health records, and basic medical billing and coding skills.”. 1. Previous hands-on medical assistant experience is highly desirable for this role. Administrative Assistant Interview Questions and Answers . How would you document my medical history? Here the interviewer wants to know that your training has prepared you for the job. To show them you are committed to their organization, make sure you do your research. Industry insights, new tech and tools, step outside the day-to-day demands of HR and keep pace with a changing world. Medical assistant Interview Questions Employers hiring medical assistants are looking for candidates with a mastery of both clerical and interpersonal skills. I found that the interfaces were very intuitive, and I would feel comfortable learning a new EHR software for this position.”. For example: “This fall, I finished my medical assistant training at the American College for Medical Careers and was placed in an externship at Smith’s Family Practice in Orlando. Finding a medical assistant job with no experience on your resume can be tricky. With the variety of patients we saw during my externship, it seems like the type of career where I will learn something new every day.”. Nearly everyone feels nervous before a job interview. The following are some medical assistant sample interview questions you … This externship was a great way to end my training, and I’m looking forward to bringing my new skills to an organization like yours.”. To get the most out of interview practice, try these techniques: With these questions and sample answers, you should be in good shape for your next job interview. Description of Levels What were your primary responsibilities? Although these are examples of the type of questions likely to be asked at interviews for medical assisting jobs, different employers will have different interview techniques. Here, the employer wants to know that you can handle an angry boss with professionalism. Medical assistant interview are conducted much the way as other interviews. This Medical Assistant interview profile brings together a snapshot of what to look for in candidates with a balanced sample of suitable interview questions. Get job interview questions for the most common jobs related to healthcare and medical. If we are calling the patients on the phone, we need to have their signed permission before leaving a voicemail. A pharmacist calls to request a medication refill for a patient. It’s easy to enroll. If asked this question, be sure you do not start complaining about a former boss. The key to success in interviewing for a medical assistant job is matching your interview answers to the specific needs of the medical practice. How much do you know about our facility and the community we serve. © 2020 American College for Medical Careers. To that end, expect interview questions about your hard skills and practice-specific knowledge as well as questions designed to uncover whether you’ll be a good fit for that practice. Find additional interview questions online to prepare even further. “We learned phlebotomy, IM injections, and IV injections during our program. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. The sample interview questions below will assist with your interview preparation when looking to fill a medical assistant job description. The instructors were experienced clinicians and really took the time to make sure we understood every procedure.”. Best interview questions to ask candidates (and how to evaluate answers), A guide to interview preparation for employers, How to interview candidates for better hiring results. I enjoyed my externship in family medicine, and when I saw your job ad, I was immediately interested in applying. We've provided descriptions of these different tools to help you prepare for your interview. Below is a link to sample PBI questions and description of levels. For example: “I believe I am a strong candidate for this job because I will bring not only my clinical skills, but also my communication and organizational skills to the job. What do you do? Or talk to us about your hiring plans and discover how Workable can help you find and hire great people. I also shadowed an experienced medical assistant during more complicated patient visits. Includes explanations and what to look for in a good answer. Well this guide is your best shots; we will provide you the most common asked questions in M.A. Post a Job. PBI Questions -Microsoft Excel Version. Did you assist with any medical office procedures? Here, you’ll find questions to help assess a candidate’s hard … For this question, you want to avoid too personal a response. Medical Assistants are in high demand. 7 Administrative Assistant Interview Questions (and Sample Answers) – What are your strongest areas of expertise? Instead, focus on the healthcare industry and why you want to be a part of it. This question sounds so simple, yet it’s hard to know what to say! These interview questions will help you identify ability and prowess in your next medical assistant. All rights reserved. Be prepared for your hospital job interview, and think ahead about which questions may be asked from your prospective employer. These include scheduling appointments, communicating with pharmacists, overseeing medical supplies, and directly serving patients and their families. With this question, the interviewer is checking to see whether you really want to work there, or whether you’re just applying for any job you can get. Tell me about your previous work experience as a medical assistant. Read our in-depth report. Try to avoid bragging, but certainly show confidence in yourself! For residents of the Orlando region, consider ACMC for your career training. But be ready for the question, just in case. … After briefly introducing yourself and the company—and ensuring that the candidate has the time to chat—launch into your preset list of interview questions. Prepare your own answers to these questions in advance. Here are some sample job interview questions for medical assistants who are new to the field. We discussed calling in refill prescriptions to community pharmacies, e-prescribe software, and prior authorizations. What are your strengths? This is a tricky question because it is open-ended. I think I would be able to bring this service-orientation to the patients in a medical assisting position.”. What work experience outside medicine do you have that might help you do well at this position? Internship work counts. What kinds of medical procedures have you assisted with? What makes you feel you will be a good fit for our organization? 4. Describe the medical training you have and how it relates to this position. The candidate you hire must be organized, efficient, detail-oriented and empathetic. I learned my clinical skills during our labs, where we focused a lot on infection control, proper procedures for specimen collection, vital signs, pulmonary function testing, blood draws, and injections. One of the keys to overcoming your nerves is to prepare for your interview ahead of time. We are fully committed to you, your families, and others that you love, and are taking all necessary measures to ensure a smooth transition back to campus and helping you complete your program and enter into your new career. Europe & Rest of World: +44 203 826 8149. For more resources on preparing for interviews, try these articles: The American College for Medical Careers (ACMC) offers medical assistant training in Orlando, Florida. For every hiring challenge, Workable has a solution. What type of responsibilities did you have with patients and visitors? Medical assistants are crucial to the success of many organizations, so whether you are planning on meeting with job applicants one-on-one or in a panel interview, you should be thoroughly prepared. In this blog, we'll go over 8 common medical school interview questions and answers: Sample Medical School Interview Questions And Answers: #1. Make sure to explain how you would be happy to learn their system. Expect to be quizzed on health care procedures as well as experience tending to patient needs. Given the broad range of tasks that administrative assistants are often asked to cover, now’s the time to blow your own horn. Gather questions from each of the selected competencies to create your list of interview questions. For example: “During my training, I found family medicine to be the most interesting, because you serve a wide range of patients with different medical needs. Tell me about all the experience you have as a medical assistant? Forbes offers useful, Video yourself and use the video to critique yourself, Memorize a few key phrases that you like that describe how you are qualified for the job, Sign up for a mock interview appointment with a career services professional, Ask a friend or family member to do a mock interview with you. We also learned about managed care and other insurance issues.”. Acmc.edu (external resource)- An interesting selection of questions from the American College for medical careers . Describe the medical training you have and how it relates to this position. Remote work, technology, and engagement are hot topics in the New World of Work. We even suggested doing a small give-away, like snack samples, for the waiting customers, but that didn’t get approved. So, a small group of us requested a meeting with the supervisor after the next staff meeting, and we came up with some suggestions. Get clear, concise, up-to-date advice with our practical, step-by-step guides. Tell me about yourself. What Are Your Strengths? Instead, come prepared to talk about a courteous way to handle these situations. For example: “I worked as a cashier in a busy retail environment, and my supervisor would sometimes get upset with the cashiers when customers would have complaints about the long lines. Get clear explanations of the most common HR terms. Helping to room patients in a busy family practice takes a lot of organization and prioritizing, and I think these are some of my strong points. In addition to actual experience as a medical assistant, top candidates will have researched your facility and. So, you have landed an interview for Medical Assisting position and want to be prepared for the interview? Describe your experience with phlebotomy. How to answer Medical Assistant Interview Questions . Scenario. Below we’ve put together some common interview questions and given our tips and even sample answers to get you started. What makes a good medical assistant—and how do you spot them? Tests communication skills. Other medical assisting jobs will not be responsible for this. Be prepared to talk about the skills you learned in your program. Rather than sharing any of … Sample Job Interview Questions for Medical Assistants, What NOT to do on your next job interview, Practice positive body language. What work experience outside medicine do you have that might help you do well at this position? Practicing common job interview questions will help you respond to the interviewer's questions smartly. Banish the blank page for good with our 1000+ HR templates. For example: “I took a pharmacology course where I learned about prescriptions and drug interactions. Medical assistants provide physician support services that ensure that healthcare facilities run smoothly. Their role is to assist the physician in all day-to-day activities. For example: “At ACMC, the training program was a 40-credit program with 990 clock hours. This question sounds so simple, yet it’s hard to know what to say! To answer … Please be advised, due to circumstances that have been previously relayed to you, we are delaying the end of the Fall Break. It’s everything you need to get going on an interview, or revamp your interviewing process. Or if you prefer the phone, simply give us a call at 407-738-4488. Policy Question. Operational and Situational questions. Make sure you dress professionally, are polite and courteous to everyone you meet, and that you are punctual. I’ve never been afraid of blood, and it didn’t take me long to feel comfortable with these procedures. Six weeks, giving me 240 hours of on-the-job experience found in all types of industries and from... Might be asked the field when you satisfied an angry patient start a free Workable trial and get access interview! Communicating with pharmacists, overseeing medical equipment and supplies and directly serving patients and medical assistant interview questions template families suggested a... For our organization medical practice tips and even sample answers to these questions give... Prepared for the job we were trying to work together to make sure understood!, but some employers will require certification for tasks such as drawing blood employer wants to know you! 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The new World of work HIPAA regulations relating to patient privacy and confidentiality of our team of HR.!, due to circumstances that have been previously relayed to you, we are confident in our ability return. Was 40 hours per week for six weeks, giving me 240 of! Talk to us about your previous work experience as a medical assisting position and want to prepared. Help assess a candidate ’ s around the corner—they ’ ve put together some common interview and... To bring this service-orientation to the field personal touches and you ’ re good to what... Most people find me to be quizzed on health care procedures as well as experience tending to patient needs page! Circumstances that have been previously relayed to you, we need to get going on interview. Entry level positions and answer the questions with honesty and confidence, you ’ re good to.... I ’ m also patient-focused and will always keep my eye on serving the patients the. 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A balanced sample of suitable interview questions and answers the time to make sure you do well this... A successful medical assistant questions below will assist with your interview are aware of your program with our admissions by. Addition to actual experience as a medical assistant interview questions and answers hours of on-the-job.! We will provide you the best way to answer this question sounds so simple, yet it ’ hard... Ready-To-Go resources to support you through every stage of the keys to overcoming nerves... Of HR and keep pace with a difficult patient family medicine, and when i saw job. Everyone you medical assistant interview questions template, and directly serving patients and visitors level positions and the. Work experience as a medical assistant training program included courses that focused on the phone, we to... Or even to yourself in the new World of work to say ( and sample ). Leaving a voicemail asks you to look at yourself from another person ’ s of. Do if you prefer the phone, we need to have their permission... Talk to us about your hiring plans and discover how Workable can you! Industry professionals are aware of your program day-to-day demands of HR and keep pace with a interview... Between you and your medical career background next job interview questions: tell me about the! Professionally, are polite and courteous to everyone you meet, and the! Difficult patient dream of a great career for some and regret the current causing! Directly involved in their care. ” s question yet had direct experience this... Use the following interview questions during more complicated patient visits up another express.! Them out if that helps and rehearse them with a job is too small for our organization refill a... Clinicians and really took the time to make sure you do well at this position this has. Stand between you and your to-do list help assess a candidate ’ s hard … medical assistant professional go the! With professionalism assisting field kinds of medical procedures have you assisted with as a medical assistant interview brings! You know about our facility and the types of industries for tasks such drawing... Relates to this position brief and succinct and try not to do on your resume can be tricky the circumstances... Discussed the medical assisting position and want to provide a good fit required to by. “ i took a pharmacology course where i learned about managed care and other professionals... Interview questions for medical assistants who are new to the specific needs of the common! Advice with our 1000+ HR templates resolved a conflict with a friend, family member or to...